Refund policy

Refund Policy

At White Rabbit, we take pride in every piece of custom art clothing we create. Because each item is made to order with custom artwork, our refund policy reflects the personalized nature of our products.

Returns and Exchanges

Since our products feature custom artwork, all sales are final unless your item arrives damaged, defective, or significantly different from what you ordered.

If your item arrives damaged or defective, please contact us within 14 days of delivery at whiterabbit.1989@yahoo.com with a photo of the item and your order number, and we will arrange a replacement or refund.

We do not accept returns or exchanges for items that don't fit or for buyer's remorse, as each piece is custom-printed and cannot be resold.

Refund Process

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable except in cases where the item arrived damaged or defective due to our error.

Damaged Orders

If your package arrives damaged, please contact us within 14 days with photos of both the item and the packaging so we can resolve the issue quickly.